Whether you’re building a prototype, starting a new production run or sourcing replacement parts, specifying power transmission components that integrate with each other, run reliably and fit to the necessary footprint can prove challenging. Once real life commercial considerations are also factored in it can be hard to identify the best solutions for any given project
Working with knowledgeable distributors, like Drive Lines Technologies
, gives engineers access to expert knowledge which can increase the profitability of many projects.
If you look back at buying trends for power transmission components prior to 2008, it’s quite easy to identify an attitude cycle that every few years shifted between ‘lowest possible purchase cost’ and ‘best quality, highest performance’. However, since the financial crisis, a new trend has emerged in which end-users are looking for the best ‘total cost of ownership’, looking for the component which will offer best value throughout its life in terms of cost and performance.
This shifting attitude should be seen as a positive step, not only for the end-user, but for the manufacturer and distributor as well. It rewards high quality engineering and reliable performance without placing too great a premium on brand recognition. At the same time, distributors who are able to speed up specification and guide end-users to the perfect solution are able to positively influence the total cost of ownership – meaning that they are able to add value to the components that they are selling.
In fact knowledgeable distributors can now play a greater part in the specification process than ever before, offering their expertise and understanding of different brands and designs to quickly lead the end-users to the best solution for them. Drive Lines Technologies is one such distributor who has developed a service which focusses on supporting the customer through from the initial enquiry to delivery, installation and beyond.
Ian Carr, Managing Director, explains: “Our business was first set up in 1985 with a vision of creating the highest levels of service to our customers. To this end we don’t just source the best products from top manufacturers across Europe, we support these products with technical documents, free 3D CAD models and customisation services. We also employ experienced sales engineers who can more than simply look up part numbers in a catalogue. We talk with our customers about their application and their requirements and make suggestions based on our first-hand experience.”
No engineer, whether they specialise in design, manufacture or maintenance can maintain an expert level of knowledge on all of the various technologies and designs that are being developed every day; nor should they be expected to. It is therefore important that suppliers and distributors of components are able to offer their customers more than just a wide product range. They must be able to offer them a service based around partnership, where they become an integral part of the specification team and invest themselves in a business beyond the sale.
Businesses like Drive Lines Technologies have developed such services. They are able to save engineers time and money and help to maximise the overall performance of any project.