TC Security Services, part of TC Facilities Management (TCFM), have not only been placed in the top 2% of all SIA listed companies within the Approved Contractor Scheme in the UK, they have also passed the ISO 9001 and 14001 management systems audits ahead of them coming in to force.
The 4-day visit by both auditors involved full scrutiny of the TC Security Services operation and for the ACS audit included visiting both the Head Quarters and satellite offices along with a mix of varied customers.
The maximum overall score on the ACS audit that can be achieved is currently 175 points. TC Security Services’ score of 164 places them not only in the top 2% of all SIA listed companies within the Approved Contractor Scheme, it also showed an increase in the score awarded by the auditors in 2017. All this shows TC Security Services as one of the very best security companies in the entire country.
Coupled with this was passing the ISO 9001:2015 and 14001:2015 management systems audits. This was the fourth time these new quality standards, that came in to effect in September 2018 have been audited and passed each time.
Both achievements mean that potential and existing customers have the confidence that not only has TC Security Services been independently assessed against recognised standards and procedures, it also offers added peace of mind that all the security personnel have been correctly trained for the role they are performing and their quality and management systems meet these ISO standards.
Richard Grafham, Group Compliance Manager for TC Security Services said,
“The auditors were particularly impressed with the TC Security Services’ training Matrix and the new portal for its people. They also commented on how our commitment to the audit process is amazing year on year.”
In response to the audits, David Tilley, Director of TC Security Services said,
“Our clients obviously benefit from partnering with an organisation that not only have embraced and are performing to these new ISO standards, they also can have the confidence that we operate consistently against so many pillars of industry best practice. I am immensely proud of this result which confirms our commitment to delivering the very best in the industry to our clients through our great security officers.”
Tony Reed, CEO of TC Facilities Management added,
“These excellent audit results by TC Security Services is testament to our ongoing commitment to provide the very best service to its clients needing to manage a whole range of risks.”