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Contact tracing module for Crew Companion released

26 November 2020

Crew Companion Track & Trace by IDENTEC SOLUTIONS helps operators in the oil & gas industry to keep their staff safe and operations running during a global pandemic. 

Lustenau, Austria – IDENTEC SOLUTIONS, leading supplier of innovative wireless solutions, now launches a new contact tracing module for their personnel safety solution Crew Companion. Crew Companion, known to improve safety of staff on oil & gas assets, now excites with a module for digitized contact tracing.

Crew Companion combines both, flexible hardware and software to offer real-time information when it’s needed most – in case of an emergency. In addition to Crew Companion’s standard personnel safety functions, the solution now offers a supportive, fully automated contact tracing module. By taking away the inconvenience of manual contact tracing, the new feature allows operators to quickly identify and isolate staff members who are suspect of an infection such as COVID-19.

“The new contact tracing module not only takes away the inconvenience of a manual process but also helps operators to act socially responsible in times of the global COVID-19 pandemic. By offering a fully digitized and automated contact tracing tool, we believe that we can add another layer of safety to the health of offshore staff while at the same time ensuring operational uptime”, explains Jens-Petter Haugen, Product Manager at IDENTEC SOLUTIONS.  

How does it work?

By logging various parameters such as zones visited, duration of interaction with potentially infected staff, estimated time of infection and geographical team presence, a risk level can be assigned to each staff member. This gives an indication, based on historical data, if further measures need to be taken by the operator. For example, if staff should get tested or not in case an infection occurs on site. This way operators can take individual targeted actions rather than ordering a lockdown for the whole operation.

The zones, risk levels and other parameters can be fully customized to comply with the individual HSE requirements of every customer.

Free update for SMA customers

The contact tracing module is available free of charge for existing IDENTEC SOLUTIONS oil & gas customers who are covered by a Support & Maintenance Agreement (SMA):

“It is important that especially in challenging times, we do everything we can to make our customers’ lives a bit easier, helping them to stay safe while avoiding a complete lockdown of their operations. That’s why we have decided to come up with the Track & Trace module free of charge for our SMA customers. It is equally available for Crew Companion and for the previous solution Watcher Personnel”, states Urban Siller, CEO of IDENTEC SOLUTIONS.


IDENTEC SOLUTIONS AG was founded in 1999 in Lustenau, Austria. The company has branches in Australia, the USA, Norway, Germany and a sales office in Great Britain. It is a leading global provider of innovative, wireless solutions to improve efficiency and safety in rough industrial environments. The industry-leading digital solutions are used in the fields of oil & gas, container terminals, mining & tunnelling as well as in the smart factory sector.



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